Terms of Service

Introduction

The Ministry of Commerce, Industry and Investment Promotion (MoCIIP) of the Sultanate of Oman operates this website. By accessing or using this website, you agree to abide by these terms and conditions. If you do not accept any part of them, you must immediately stop using the website.

Permitted Use

• You may only use this website for lawful purposes and in accordance with the laws and regulations of the Sultanate of Oman.
• You must not engage in any activity that could damage the website, impair its performance, or compromise the accuracy of its content.
• Any use that conflicts with the Ministry’s policies or public interest is strictly prohibited.

Intellectual Property and Website Content

• All content published on this site – including but not limited to text, images, videos, logos, data, and designs – is either owned by the Ministry or legally licensed to it and is protected under intellectual property laws.
• You are not permitted to reproduce, alter, distribute, or republish any materials without obtaining prior written consent from the Ministry.

Account Registration and Personal Information

• Certain services may require you to register and create an account. You are responsible for providing accurate and complete information when doing so.
• Any personal data collected will be clearly requested and its purpose explained at the point of collection.
• If you contact us directly, we may collect additional information such as your name, email address, phone number, and any content you provide.
• During account creation, we may request your name, organization, address, and contact details.
• The Ministry uses this information to process service requests and improve the site experience. This data may be shared with relevant government agencies, but never with third parties outside the government without your consent, and never for commercial use.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

Data Retention

The Ministry maintains records in accordance with official retention policies to support historical, administrative, financial, or legal needs. Documents and communications submitted via the website may be securely stored as long as they serve these purposes.

External Links

This website may include links to external websites, including other government entities. The Ministry is not responsible for the content or privacy practices of those websites and encourages you to review their privacy policies.

Log Files and Analytics

Like most websites, this site uses log files to track visits. These files may include IP addresses, browser types, ISP details, time stamps, referring pages, and click counts. This information is not personally identifiable and is used for analytics, website management, and trend tracking.

Security Measures

The Ministry takes cybersecurity seriously and has implemented robust measures to safeguard its communications systems, secure infrastructure, and protect all collected data through documentation, monitoring, encryption, and auditing.

Disclaimer of Liability

• While the Ministry strives to ensure that the information on this website is accurate and up to date, it acknowledges that errors may occur. Therefore, the Ministry provides no guarantees—explicit or implied—regarding the accuracy, completeness, or reliability of the site’s content.
• By using this website, you accept all risks associated with such use, including potential viruses or technical issues that may affect your devices. The Ministry is not liable for any damages, including loss of income or data, resulting from the use or misuse of information on the site.

Governing Law

These terms are governed by the laws of the Sultanate of Oman. Any disputes arising from website usage shall fall under the jurisdiction of the competent courts in Oman.

“The Ministry reserves the right to suspend or terminate access to the website without notice in the event of any misuse or unlawful activity.”